Clear Browser Cache How Can We Help? Search Clear Browser Cache Clear Browser Cache Chrome Mac OS: With Chrome open, press Command ⌘ + SHIFT + DELETE1. Change the Time range to “All time”2. Verify that Cookies and other site data is checked3. Verify that Cached images and files is checked4. Click Clear data5. Close and reopen your browser when completedNote: Mac users – Click Chrome, “Quit Chrome” to close your browser or press ⌘ + Q Firefox Windows: With Chrome open, press CTRL + SHIFT + DELETEMac OS: With Chrome open, press Command ⌘ + SHIFT + DELETE1. Change the Time range to clear to “Everything”2. Verify that Browsing & Download History is unchecked. You may also want to uncheck Form & Search History. Cookies and Cache must be checked.3. Verify that Offline Website Data is checked4. Click Clear Now5. Close and reopen your browser when completedNote: Mac users – Click Firefox, “Quit Firefox” to close your browser or press ⌘ + Q Safari 1. Open Safari2. Click “Safari”3. Choose “Clear History” 4. Change the Clear option to “all history”5. Click “Clear History”6. Click Safari, Choose “Quit Safari” or press ⌘ + Q7. Reopen Safari Internet Explorer 1. Open Internet Explorer, Press CTRL + SHIFT + DELETE2. Verify that the following items are checkedPreserve Favorites website dataTemporary Internet files and website filesCookies and website data3. Click Delete 4. Wait for the finished message to be displayed near the bottom of the browser window.5. Close and reopen your browser Edge 1. Open Edge, Press CTRL + SHIFT + DELETE2. Verify that at least following items are checked:Cookies and saved website dataCached data and files3. Click Clear4. A message will appear near the Clear button when finished5. Close and reopen your browser
Clear Browser Cache Clear Browser Cache Chrome Mac OS: With Chrome open, press Command ⌘ + SHIFT + DELETE1. Change the Time range to “All time”2. Verify that Cookies and other site data is checked3. Verify that Cached images and files is checked4. Click Clear data5. Close and reopen your browser when completedNote: Mac users – Click Chrome, “Quit Chrome” to close your browser or press ⌘ + Q Firefox Windows: With Chrome open, press CTRL + SHIFT + DELETEMac OS: With Chrome open, press Command ⌘ + SHIFT + DELETE1. Change the Time range to clear to “Everything”2. Verify that Browsing & Download History is unchecked. You may also want to uncheck Form & Search History. Cookies and Cache must be checked.3. Verify that Offline Website Data is checked4. Click Clear Now5. Close and reopen your browser when completedNote: Mac users – Click Firefox, “Quit Firefox” to close your browser or press ⌘ + Q Safari 1. Open Safari2. Click “Safari”3. Choose “Clear History” 4. Change the Clear option to “all history”5. Click “Clear History”6. Click Safari, Choose “Quit Safari” or press ⌘ + Q7. Reopen Safari Internet Explorer 1. Open Internet Explorer, Press CTRL + SHIFT + DELETE2. Verify that the following items are checkedPreserve Favorites website dataTemporary Internet files and website filesCookies and website data3. Click Delete 4. Wait for the finished message to be displayed near the bottom of the browser window.5. Close and reopen your browser Edge 1. Open Edge, Press CTRL + SHIFT + DELETE2. Verify that at least following items are checked:Cookies and saved website dataCached data and files3. Click Clear4. A message will appear near the Clear button when finished5. Close and reopen your browser